Host Protection Policy — ParkPeer

ParkPeer's Host Protection Policy is a goodwill program — it is not an insurance policy and does not replace your own insurance coverage.

What We Cover (Goodwill Basis)

In the event a Driver causes verified property damage to your listed space during a confirmed ParkPeer booking, ParkPeer may, at its sole discretion, provide reimbursement assistance of up to $500 per incident after deductible and after the Driver has been billed. This is not guaranteed and subject to claim review.

What Is NOT Covered

Pre-existing damage
Normal wear and tear
Vehicle damage (the driver's vehicle)
Loss of income during repairs
Claims without photographic evidence submitted within 24 hours
Damage caused by weather, acts of God, or third parties

Filing a Claim

Document damage with timestamped photos within 24 hours
Submit a claim via your Host Dashboard → Protection Claims
ParkPeer reviews within 5 business days
If approved, reimbursement is issued via Stripe within 7 business days

Recommendation

We strongly recommend Hosts carry their own property and liability insurance. ParkPeer is not an insurance company and this policy does not satisfy any insurance requirements.